About this Clearance Sale
Q: Why are the prices so low?
A: Due to continuous losses, the merchant has decided to conduct a clearance sale at a loss. All table lamps and transparent vases are sold at discounted prices, while supplies last.
Q: Are the clearance items guaranteed for quality?
A: Yes, all items undergo quality checks before shipment to ensure they meet sales standards.
About Orders
Q: How long does it take to process an order?
A: Orders will be processed on the same day (weekday orders). Weekend and holiday orders will be processed on the next business day.
Q: Can I cancel my order after placing it?
A: Unshipped orders can be cancelled by contacting customer service; shipped orders can be returned after receiving the goods.
About Logistics and Delivery
Q: Where are the goods shipped from?
A: All goods are shipped from our US warehouse.
Q: How long does shipping take?
A: Under normal circumstances, shipping takes 2 business days.
Q: What if there is a delay in delivery? A: Due to weather conditions, peak logistics periods, or other force majeure events, delivery time may be delayed. Please be patient or contact customer service for inquiries.
Regarding Returns and Refunds
Q: Can I apply for a return?
A: Yes. You can apply for a return within 30 days of receiving the goods.
Q: How long does it take for the refund to arrive?
A: After receiving and confirming the returned goods, the refund will be returned to the original payment method within 3 business days.
Q: Can I return a product after opening it?
A: Yes, opened products still support returns within the specified period.
About the Product
Q: What scenarios are table lamps suitable for?
A: Table lamps are suitable for various scenarios such as bedrooms, studies, desks, and living rooms, providing you with a comfortable lighting experience.
Q: What are the suitable uses for transparent vases?
A: Transparent vases can be used for displaying fresh flowers, showcasing greenery, and as home decoration, suitable for spaces such as living rooms, dining tables, bedrooms, and offices.
Q: Will products be restocked after they are sold out? A: As this is a clearance sale at a loss, most items will not be restocked after they are sold out.
Thank you for your support and trust in this clearance sale!