Due to continuous losses, the merchant has decided to conduct a clearance sale. Although our store is currently holding a clearance sale, we still provide customers with a comprehensive return and refund service to protect your shopping rights.
Return Period
Customers can apply for a return within 30 days of receiving the goods.
Return Conditions
Table lamps and transparent vases are eligible for return; Goods can still be returned after being opened; Return requests can be submitted if the product has quality issues, is damaged during transportation, or if the customer is dissatisfied with the product; Please try to keep your order information so that we can process your request quickly.
Return Process
Contact customer service to submit a return request; Provide your order number and reason for return; After receiving return confirmation, send the goods back to the designated return address; We will arrange a refund after receiving and inspecting the returned goods.
Please do not return goods directly without confirmation, as this may affect the refund processing.
Refund Policy
Refunds will be processed within 3 business days of receiving and confirming the returned goods;
Refunds will be returned to the original payment method;
Actual arrival time may vary depending on the processing procedures of the bank or payment institution.
Shipping and Delivery Information
Shipping Location: US Warehouse
Order Processing Time: Same day processing (business day orders)
Standard Shipping Time: 2 business days
Special Notes
Due to this clearance sale, some items have limited stock and are available while supplies last. However, clearance items are still eligible for returns and refunds as stipulated in this policy, and your legal consumer rights will not be affected.
Thank you for your support and trust. We will do our best to provide you with satisfactory after-sales service.